Question 1

Most employee development occurs through:

Accepted Answer

A) performance appraisals. 
B) job experiences. 
C) mentoring programs. 
D) job enlargement. 
E) none of the abovE.

Question 2

Team members are required to understand and practise each other's skills so they are prepared to step in and take another member's place in:

Accepted Answer

A) action learning. 
B) e-learning. 
C) coordination training. 
D) cross-training. 
E) adventure learning.

Question 3

What are the four approaches to employee development? What types of development activities are associated with each approach?

Accepted Answer

The answer of What are the four approaches to employee...

Question 4

To date,researchers have been unsuccessful in identifying how employees learn best.

Accepted Answer

A) True 
 B)False

Question 5

Goal setting is the first step in the career management process.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is NOT something decided during the planning and designing the training program stage?

Accepted Answer

A) Who will provide the training? 
B) What topics will the training cover? 
C) What training methods will be used? 
D) Is the organization growing or shrinking? 
E) How will training be evaluated?

Question 7

Establishing training objectives provides few benefits and can detract from the participants' learning experience.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following is NOT a step in the career management process?

Accepted Answer

A) Data gathering 
B) Feedback 
C) Role modeling 
D) Goal setting 
E) Action planning

Question 9

______________ tools often include psychological tests,such as the Myers-Briggs Type Inventory and the Strong-Campbell Interest Inventory.

Accepted Answer

A) Self-assessment 
B) Reality check 
C) Goal setting 
D) Action planning 
E) Scenario planning

Question 10

Readiness for training is a combination of:

Accepted Answer

A) employee characteristics and positive work environment. 
B) trainee characteristics and trainer characteristics. 
C) situational constraints and social constraints. 
D) social support and manager support. 
E) task analysis and person analysis.

Question 11

Training refers to an organization's planned efforts to help employees acquire job-related knowledge,skills,abilities,and behaviours with the goal of applying these on the job.

Accepted Answer

A) True 
 B)False

Question 12

On-the-job training takes various forms including apprenticeships and internships.

Accepted Answer

A) True 
 B)False

Question 13

Women and other members of the employment equity groups are rare in the top level of management in Canadian corporations.

Accepted Answer

A) True 
 B)False

Question 14

Which one of the following statements about training and learning is FALSE?

Accepted Answer

A) Employees are most likely to learn when training is linked to their current job experiences and tasks. 
B) The training context-such as the physical setting or the images presented on a computer-should mirror the work environment. 
C) Employees need a chance to demonstrate and practise what they have learned. 
D) People tend to benefit most from one long practise session,rather than practise that occurs over several sessions. 
E) Feedback on trainees' performance should focus on specific behaviours and be delivered as soon as possible after the trainees practise or demonstrate what they have learned.

Question 15

Which of the following is NOT an example of how job experiences are used for employee development?

Accepted Answer

A) Job enrichment 
B) Mentoring 
C) Transfer 
D) Promotion 
E) Downward move

Question 16

All but one of the following is true of protean careers.Name the exception.

Accepted Answer

A) Protean careers are characterized by frequent changes due to both changes in the person's interests,abilities,and values,and changes in the work environment. 
B) Employees take responsibility for managing protean careers. 
C) Protean careers have substantially increased companies' training and compensation costs. 
D) Changes in the psychological contract have influenced the development of protean careers. 
E) To remain marketable,employees must continually develop new skills.

Question 17

Which one of the following statements about e-learning is FALSE?

Accepted Answer

A) E-learning involves receiving training via the Internet or the organization's intranet. 
B) E-learning uses electronic networks for delivering and sharing information. 
C) Training programs may include links to other online information resources. 
D) The e-learning system may also process enrolments,test and evaluate participants,and monitor progress. 
E) Actually,all of these statements about e-learning are truE.

Question 18

The four general approaches that companies use to develop employees include:

Accepted Answer

A) formal education,assessment,job experiences,and interpersonal relationships. 
B) job rotation,promotion,transfer,and job sharing. 
C) psychological tests,assessment centres,Myers-Briggs Type Indicator,and performance feedback. 
D) business games,formal courses,team building,and assessment. 
E) formal education,informal education,training,and orientation.

Question 19

Which of the following is included in a needs assessment?

Accepted Answer

A) Organization analysis 
B) Person analysis 
C) Task analysis 
D) Competitive analysis 
E) "a," "b," and "c."

Question 20

Usually,the needs assessment begins with the organization analysis.

Accepted Answer

A) True 
 B)False

Exam 6: Training, Learning, and Development

Most employee development occurs through:

Team members are required to understand and practise each other's skills so they are prepared to step in and take another member's place in:

What are the four approaches to employee development? What types of development activities are associated with each approach?

To date,researchers have been unsuccessful in identifying how employees learn best.

Goal setting is the first step in the career management process.

Which of the following is NOT something decided during the planning and designing the training program stage?

Establishing training objectives provides few benefits and can detract from the participants' learning experience.

Which one of the following is NOT a step in the career management process?

______________ tools often include psychological tests,such as the Myers-Briggs Type Inventory and the Strong-Campbell Interest Inventory.

Readiness for training is a combination of:

Training refers to an organization's planned efforts to help employees acquire job-related knowledge,skills,abilities,and behaviours with the goal of applying these on the job.

On-the-job training takes various forms including apprenticeships and internships.

Women and other members of the employment equity groups are rare in the top level of management in Canadian corporations.

Which one of the following statements about training and learning is FALSE?

Which of the following is NOT an example of how job experiences are used for employee development?

All but one of the following is true of protean careers.Name the exception.

Which one of the following statements about e-learning is FALSE?

The four general approaches that companies use to develop employees include:

Which of the following is included in a needs assessment?

Usually,the needs assessment begins with the organization analysis.