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    Cornerstones of Cost Management Study Set 3
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    Exam 13: The Balanced Scorecard: Strategic-Based Control
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    An Operational Measure of Quality Is
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An Operational Measure of Quality Is

Question 114

Question 114

Multiple Choice

An operational measure of quality is


A) defects per unit.
B) number of defective units.
C) pounds of scrap.
D) all of the above.

Correct Answer:

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