Multiple Choice
Which of the following statements regarding TQM is best?
I. TQM is organization wide and everyone's responsibility
II. Customer focus is not a requirement of TQM.
III. Only junior management is involved in TQM.
A) I only is true
B) II only is true
C) III only is true
D) I and II only are true
E) all the above are true
Correct Answer:
Verified
Correct Answer:
Verified
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