Question 1

Due to globalization, organizations tend to locate their operations in one country.

Accepted Answer

A) True 
 B)False

Question 2

___________ indicates the financial condition of a company at a specific point in time.

Accepted Answer

A)  Income Statement 
B)  Balance Sheet 
C)  Chart of Accounts 
D)  Statement of Income

Question 3

The silo effect refers to be losing sight of the big picture of the process and being narrowly focused on a task.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following are considered knowledge workers?

Accepted Answer

A)  product manager 
B)  sales executive 
C)  production manager 
D)  accounting clerk 
E)  insurance claims processor

Question 5

One consequence of globalization is increased competition.

Accepted Answer

A) True 
 B)False

Question 6

A sequence of tasks or activities that takes a set of inputs and converts them into desired outputs is called:

Accepted Answer

A)  globalization 
B)  Income statement 
C)  a business process 
D)  an ERP system

Question 7

Which of the following are typical functional areas in a business?

Accepted Answer

A)  Purchasing 
B)  Marketing and Sales 
C)  Finance and Accounting 
D)  Purchase Requisition 
E)  Purchase Order

Question 8

Which of the following are knowledge workers?

Accepted Answer

A)  product managers 
B)  sales executive 
C)  production manager 
D)  accounting clerk 
E)  insurance claims processor

Question 9

Why do we study the global competitive environment?

Accepted Answer

A)  Because doing business globally can provide access to cheaper resources which reduce costs and increase the number of potential customers which increases sales. 
B)  Because outsourcing is making manufacturing in the U.S. a thing of the past. 
C)  Because, as a knowledge worker, I'll probably be required to work overseas someday. 
D)  Because MIS is difficult to understand without it.

Question 10

Which of the following are typical business processes?

Accepted Answer

A)  accounting 
B)  procurement 
C)  fulfillment 
D)  marketing 
E)  research and development

Question 11

Which of the following processes involves making products in-house?

Accepted Answer

A)  Procurement Process 
B)  Production Process 
C)  Fulfillment Process 
D)  Hiring Process

Question 12

___________ indicate(s) the financial condition of a company over a specific period of time.

Accepted Answer

A)  Income Statement 
B)  Balance Statement 
C)  Chart of Accounts 
D)  Statement of Income

Question 13

In a manual, paper-based process, delays are caused due to which of the following?

Accepted Answer

A)  increased inventories 
B)  increased cycle times 
C)  creating paperwork 
D)  reduced cycle times 
E)  sending paperwork

Question 14

Which of the following are sources of delays in the execution of manual, paper-based processes?

Accepted Answer

A)  high visibility across the process resulting in immediate access needed to complete a task 
B)  creating and maintaining needed paperwork 
C)  transmitting paperwork to other departments 
D)  a large common database that slows down information retrieval 
E)  information overload due to increased volume of email

Question 15

People in organizations are becoming more dependent on information.

Accepted Answer

A) True 
 B)False

Question 16

Task workers perform routine, well defined work.

Accepted Answer

A) True 
 B)False

Question 17

The information revolution refers to the increased use of communication and computer technologies to create, deliver, and use information.

Accepted Answer

A) True 
 B)False

Question 18

__________ can also be referred to as a profit and loss (P&L) statement.

Accepted Answer

A)  Income Statement 
B)  Balance Statement 
C)  Chart of Accounts 
D)  Statement of Income

Question 19

Due to globalization, organizations often locate parts of their operations in different countries.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following are key skills necessary for a knowledge worker?

Accepted Answer

A)  strategic thinking 
B)  communication and collaboration 
C)  information literacy 
D)  computer programming 
E)  software development

Exam 1: Organizations, Processes, and Information Systems

Due to globalization, organizations tend to locate their operations in one country.

___________ indicates the financial condition of a company at a specific point in time.

The silo effect refers to be losing sight of the big picture of the process and being narrowly focused on a task.

Which of the following are considered knowledge workers?

One consequence of globalization is increased competition.

A sequence of tasks or activities that takes a set of inputs and converts them into desired outputs is called:

Which of the following are typical functional areas in a business?

Which of the following are knowledge workers?

Why do we study the global competitive environment?

Which of the following are typical business processes?

Which of the following processes involves making products in-house?

___________ indicate(s) the financial condition of a company over a specific period of time.

In a manual, paper-based process, delays are caused due to which of the following?

Which of the following are sources of delays in the execution of manual, paper-based processes?

People in organizations are becoming more dependent on information.

Task workers perform routine, well defined work.

The information revolution refers to the increased use of communication and computer technologies to create, deliver, and use information.

__________ can also be referred to as a profit and loss (P&L) statement.

Due to globalization, organizations often locate parts of their operations in different countries.

Which of the following are key skills necessary for a knowledge worker?