Multiple Choice
The ability to understand what someone is experiencing and to take action to assist in resolving the situation is referred to as:
A) sympathy.
B) niceness.
C) empathy.
D) cantankerousness.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q5: Contrast empathy and sympathy.Which is more productive?
Q6: What are some of the payoffs of
Q7: Why is it important to end every
Q8: Customers who frequently pay bills late or
Q9: What type of customer do you find
Q10: List and explain five characteristics of challenging
Q12: When communicating with angry customers, it is
Q13: Explain responsibility check.
Q14: A customer who has difficulty in making
Q15: Share a situation in which you gave