Multiple Choice
Which of the following is not an example of customer service?
A) free car wash with fill-up
B) empathy in handling customer complaints
C) the lowest price in town
D) on time delivery
Correct Answer:
Verified
Correct Answer:
Verified
Q10: Customer service is:<br>A)specifically price oriented.<br>B)our personal vision
Q10: _information focuses on lifestyles, modes of living,
Q11: When we lose a customer we lose
Q13: Customer service and satisfaction is not easy
Q14: Customer attributes are characteristics that allow customers
Q15: Complaint letters can help to reinforce excellence
Q17: The overall goal in customer service is:<br>A)Customer
Q18: _information is not subjective ad is relatively
Q19: The customer's overall feeling of contentment with
Q20: The people we work with inside our