Question 1

Organizational goals do all of the following except

Accepted Answer

A) supersede individual goals in importance. 
B) motivate people to work together. 
C) provide measurable performance targets. 
D) focus on past successes of the organization. 
E) keep the organization on track.

Question 2

Max Weber's ideal bureaucracy has essential characteristics.

Accepted Answer

A) eight 
B) five 
C) nine 
D) seven 
E) six

Question 3

Jobs grouped according to traditional business tasks such as marketing, manufacturing, and personnel are departmentalized by

Accepted Answer

A) process. 
B) service. 
C) function. 
D) operation. 
E) structure.

Question 4

The is inversely related to the span of control.

Accepted Answer

The answer of The is inversely related to the span...

Question 5

An example of process departmentalization is the reorganization of General Motors into two divisions, a large-car division and a small-car division.

Accepted Answer

A) True 
 B)False

Question 6

Fayol's principle means that employees should receive directions from only one person.

Accepted Answer

The answer of Fayol's principle means that employees should receive...

Question 7

Responsibility is an obligation to do something with the expectation of achieving some output.

Accepted Answer

A) True 
 B)False

Question 8

The dot-com boom saw the promise of build-to-order PCs that was perfected by .

Accepted Answer

A) HP 
B) Dell 
C) Apple 
D) E-Machines 
E) Panasonic

Question 9

Departmentalization by customer is often referred to as departmentalization by .

Accepted Answer

The answer of Departmentalization by customer is often referred to...

Question 10

Formalization is the degree to which rules and procedures shape employees' jobs and activities.

Accepted Answer

A) True 
 B)False

Question 11

The structure of an organization is

Accepted Answer

A) the basic purpose of the organization. 
B) the sum of the individual working arrangements in place in an organization. 
C) a system of task, reporting, and authority relationships. 
D) a system of relationships that provides a framework of people. 
E) the basis through which individual activities are monitored.

Question 12

Authority cannot be delegated down to others, but responsibility can.

Accepted Answer

A) True 
 B)False

Question 13

An organizational chart shows reporting relationships, work-group relationships, departments, and formal lines of communication.

Accepted Answer

A) True 
 B)False

Question 14

Goals keep the organization on track by focusing the attention and actions of the members.

Accepted Answer

A) True 
 B)False

Question 15

Fayol classified the essential elements of management to include all of the following except

Accepted Answer

A) coordination. 
B) command. 
C) planning. 
D) control. 
E) All of these are elements of management.

Question 16

In Jack's organization, the span of control is very narrow.In Pam's organization, the span of control is rather wide.The number of levels of managers in Jack's organization is likely to be than in Pam's organization.

Accepted Answer

A) greater 
B) smaller 
C) more flexible 
D) narrower 
E) wider

Question 17

Departmentalization by customer maximizes process specialization.

Accepted Answer

A) True 
 B)False

Question 18

, a German sociologist, proposed a bureaucratic form of structure that he believed would work for all organizations.

Accepted Answer

The answer of , a German sociologist, proposed a bureaucratic...

Question 19

The purpose of organizational structure is to order and coordinate the actions of employees to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 20

Factors external to the organization provide the framework for all of the following types of departmentalization except

Accepted Answer

A) customer. 
B) geography. 
C) service. 
D) process. 
E) product.

Exam 16: Foundations of Organization Structure

Organizational goals do all of the following except

Max Weber's ideal bureaucracy has essential characteristics.

Jobs grouped according to traditional business tasks such as marketing, manufacturing, and personnel are departmentalized by

The is inversely related to the span of control.

An example of process departmentalization is the reorganization of General Motors into two divisions, a large-car division and a small-car division.

Fayol's principle means that employees should receive directions from only one person.

Responsibility is an obligation to do something with the expectation of achieving some output.

The dot-com boom saw the promise of build-to-order PCs that was perfected by .

Departmentalization by customer is often referred to as departmentalization by .

Formalization is the degree to which rules and procedures shape employees' jobs and activities.

The structure of an organization is

Authority cannot be delegated down to others, but responsibility can.

An organizational chart shows reporting relationships, work-group relationships, departments, and formal lines of communication.

Goals keep the organization on track by focusing the attention and actions of the members.

Fayol classified the essential elements of management to include all of the following except

In Jack's organization, the span of control is very narrow.In Pam's organization, the span of control is rather wide.The number of levels of managers in Jack's organization is likely to be than in Pam's organization.

Departmentalization by customer maximizes process specialization.

, a German sociologist, proposed a bureaucratic form of structure that he believed would work for all organizations.

The purpose of organizational structure is to order and coordinate the actions of employees to achieve organizational goals.

Factors external to the organization provide the framework for all of the following types of departmentalization except