Question 1

The Perfect Manager (Scenario)
Sarah has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time employees than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management functions."
-Sarah's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

Accepted Answer

A)   efficiency
B)   process skills
C)   leadership
D)   effectiveness A

Question 2

Managerial Basic Training (Scenario)
Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.
-One of the first things the engineers need to learn is that ________ are the people who direct the activities of others in an organization.

Accepted Answer

A)   managers
B)   subordinates
C)   line workers
D)   directors A

Question 3

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Accepted Answer

A)   a salesperson
B)   a manager
C)   an assembly line worker
D)   a laborer B

Question 4

The distinction between a managerial position and a nonmanagerial position is ________.

Accepted Answer

A)   controlling the work of others
B)   planning the work of others
C)   coordinating the work of others
D)   organizing the work of others

Question 5

The ________ role is more important for lower-level managers than it is for either middle- or top-level managers.

Accepted Answer

A)   leader
B)   entrepreneur
C)   disseminator
D)   spokesperson

Question 6

Effectiveness is synonymous with ________.

Accepted Answer

A)   resource control
B)   goal attainment
C)   cost minimization
D)   efficiency

Question 7

Budgeting is associated with the management functions of planning and ________.

Accepted Answer

A)   leading
B)   controlling
C)   organizing
D)   directing

Question 8

Only first-line managers and employees need to be concerned with being customer-responsive.

Accepted Answer

A) True 
 B)False

Question 9

Managerial Basic Training (Scenario)
Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.
-Now that both companies are merged and are a systematic arrangement of people set to accomplish a specific purpose, they could be described as a(n) ________.

Accepted Answer

A)   organization
B)   holding company
C)   multinational company
D)   business unit

Question 10

Managerial Basic Training (Scenario)
Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.
-Another fact that engineers need to learn is that supervisors may frequently be referred to as ________.

Accepted Answer

A)   middle managers
B)   first-line managers
C)   project leaders
D)   top managers

Question 11

If Sarah accomplished her projects on time with high-quality results, but she took more time than other managers in the process, you could say that as a manager she was ________.

Accepted Answer

A)   effective, but not efficient
B)   project oriented, but not effective
C)   efficient, but not effective
D)   a leader, but not a top manager

Question 12

In a short essay, discuss in what ways Arab managers resemble managers from other parts of the world and in what ways they differ.

Accepted Answer

The answer of In a short essay, discuss in what...

Question 13

The four contemporary functions of management are planning, organizing, leading, and controlling.

Accepted Answer

A) True 
 B)False

Question 14

The Customer Meeting (Scenario)
Samer, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Samer reports to Bassem, a production manager, who in turn reports to Hani, a general manager, who reports to Jamil, a vice president of operations. Recently, Jamil asked Hani to have a meeting with Samer and Bassem regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address
these concerns.
-Bassem and Hani are considered to be what level of management?

Accepted Answer

A)   middle managers
B)   top managers
C)   first-line managers
D)   superintendents of assembly

Question 15

Human skills is the ability to work well with other people.

Accepted Answer

A) True 
 B)False

Question 16

Writing an organizational strategic plan is an example of the ________ management function.

Accepted Answer

A)   planning
B)   coordinating
C)   leading
D)   organizing

Question 17

Conceptual skills become less important as a manager moves into top management.

Accepted Answer

A) True 
 B)False

Question 18

In a short essay, discuss in what ways Arab managers resemble managers from other parts of the world and in what ways they differ.

Accepted Answer

The answer of In a short essay, discuss in what...

Question 19

Yusuf the Manager (Scenario)
As a production supervisor, Yusuf decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi-skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected.
-When Yusuf decides how many units of output his employees will be able to produce and on which days certain products will be run, he is performing which of the management functions?

Accepted Answer

A)   leading
B)   controlling
C)   organizing
D)   planning

Question 20

One of the common characteristics of all organizations is ________, which clarifies members' work relationships.

Accepted Answer

A)   its people
B)   its deliberate structure
C)   its goals
D)   its purpose

Exam 1: Introduction to Management and Organisations

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

The distinction between a managerial position and a nonmanagerial position is ________.

The ________ role is more important for lower-level managers than it is for either middle- or top-level managers.

Effectiveness is synonymous with ________.

Budgeting is associated with the management functions of planning and ________.

Only first-line managers and employees need to be concerned with being customer-responsive.

If Sarah accomplished her projects on time with high-quality results, but she took more time than other managers in the process, you could say that as a manager she was ________.

In a short essay, discuss in what ways Arab managers resemble managers from other parts of the world and in what ways they differ.

The four contemporary functions of management are planning, organizing, leading, and controlling.

Human skills is the ability to work well with other people.

Writing an organizational strategic plan is an example of the ________ management function.

Conceptual skills become less important as a manager moves into top management.

In a short essay, discuss in what ways Arab managers resemble managers from other parts of the world and in what ways they differ.

One of the common characteristics of all organizations is ________, which clarifies members' work relationships.