Question 1

Physical characteristics do not have any significant influence on how we perceive and respond to information.

Accepted Answer

A) True 
 B)False

Question 2

_____ refer to the characteristics that make someone an individual, but that he or she has in common with others.

Accepted Answer

A)  Unique attributes 
B)  Personality features 
C)  Individual differences 
D)  Demographic traits 
E)  Common features

Question 3

Which of the following is not one of the tips to facilitate active listening and reading?

Accepted Answer

A)  Maintain eye contact with the speaker. 
B)  Don't interrupt; if reading, don't multitask. 
C)  Focus your attention on your own internal monologue. 
D)  Restate the message in your own words and ask if you understood correctly. 
E)  Ask clarifying questions to communicate interest and gain insight.

Question 4

_____ is the process of sorting information into logical categories or series.

Accepted Answer

A)  Selective perception 
B)  Organization 
C)  Selective processing 
D)  Classification 
E)  Sequencing

Question 5

What is the significance of our perceptual set?

Accepted Answer

The answer of What is the significance of our perceptual...

Question 6

The customary forms and configurations of communication) that members expect are called _____.

Accepted Answer

A)  contexts 
B)  conventions 
C)  structural designs 
D)  expectancy structures 
E)  norms

Question 7

_____ determines what you pay attention to, how you carry out your intentions, and what you remember of your activities and experiences each day.

Accepted Answer

The answer of _____ determines what you pay attention to,...

Question 8

_____ determines what you pay attention to, how you carry out your intentions, and what you remember of your activities and experiences each day.

Accepted Answer

A)  Consciousness 
B)  Conditioning 
C)  Self-perception 
D)  Self-concept 
E)  Awareness

Question 9

In communication, what follows selection and organization?

Accepted Answer

The answer of In communication, what follows selection and organization?...

Question 10

What is awareness?

Accepted Answer

The answer of What is awareness?...

Question 11

Keith manages a team of fifteen developers in a software company. He is known to be open to new ideas from everyone. He considers the various perspectives with patience and a positive attitude. Keith's approach is _____.

Accepted Answer

A)  politically correct 
B)  nonjudgmental 
C)  risk-aversive 
D)  non-conflicting 
E)  multilateral

Question 12

_____ involves examining viewpoints other than your own, and taking steps to insure the speech integrates an inclusive, accessible format rather than an ethnocentric one.

Accepted Answer

A)  Mutuality 
B)  Complementarity 
C)  Commonality 
D)  Interactivity 
E)  Uniformity

Question 13

Communication processes vary across the various types of communication: face-to-face conversation, voice over Internet protocol VOIP), chat via audio and visual channels, emoticons and IMHO In My Humble Opinion) abbreviations.

Accepted Answer

A) True 
 B)False

Question 14

The communication process itself is the foundation for oral and written communication.

Accepted Answer

A) True 
 B)False

Question 15

Why should you tailor your message according to your audience?

Accepted Answer

The answer of Why should you tailor your message according...

Question 16

Discuss the change in perspectives on personality.

Accepted Answer

The answer of Discuss the change in perspectives on personality....

Question 17

Recent studies suggest that much of personality is a flexible and dynamic thing that changes over the life span.

Accepted Answer

A) True 
 B)False

Question 18

Expressions of personality, like oral and written communication, were thought to have a genetic component.

Accepted Answer

A) True 
 B)False

Question 19

How does one's self-concept influence learning?

Accepted Answer

The answer of How does one's self-concept influence learning?...

Question 20

_____ involves choosing to remember one stimulus over another.

Accepted Answer

The answer of _____ involves choosing to remember one stimulus...

Exam 4: Understanding Your Audience

Physical characteristics do not have any significant influence on how we perceive and respond to information.

_____ refer to the characteristics that make someone an individual, but that he or she has in common with others.

Which of the following is not one of the tips to facilitate active listening and reading?

_____ is the process of sorting information into logical categories or series.

What is the significance of our perceptual set?

The customary forms and configurations of communication) that members expect are called _____.

_____ determines what you pay attention to, how you carry out your intentions, and what you remember of your activities and experiences each day.

_____ determines what you pay attention to, how you carry out your intentions, and what you remember of your activities and experiences each day.

In communication, what follows selection and organization?

What is awareness?

Keith manages a team of fifteen developers in a software company. He is known to be open to new ideas from everyone. He considers the various perspectives with patience and a positive attitude. Keith's approach is _____.

_____ involves examining viewpoints other than your own, and taking steps to insure the speech integrates an inclusive, accessible format rather than an ethnocentric one.

Communication processes vary across the various types of communication: face-to-face conversation, voice over Internet protocol VOIP), chat via audio and visual channels, emoticons and IMHO In My Humble Opinion) abbreviations.

The communication process itself is the foundation for oral and written communication.

Why should you tailor your message according to your audience?

Discuss the change in perspectives on personality.

Recent studies suggest that much of personality is a flexible and dynamic thing that changes over the life span.

Expressions of personality, like oral and written communication, were thought to have a genetic component.

How does one's self-concept influence learning?

_____ involves choosing to remember one stimulus over another.