Question 1

Despite performing better than the other members of the marketing team during the previous three financial quarters, Alma was not provided with a sufficient amount of supportive feedback. Since she thrives whenever her manager backs her, this lack of support made Alma feel underappreciated. What should the manager do in this situation?

Accepted Answer

A)  Make feedback frequent
B)  Make feedback timely
C)  Make feedback appropriate
D)  Make feedback specific A

Question 2

Which skills enable you to appropriately modify your behavior and actions to diverse scenarios?

Accepted Answer

A)  Adaptive
B)  Transferable
C)  Job-related
D)  Communication A

Question 3

During appraisal interviews, Fournies' studies are referred to by interviewers to provide which type of feedback to employees?

Accepted Answer

A)  Corrective
B)  Negative
C)  Supportive
D)  Sensitive A

Question 4

Michelle is applying for the position of junior copywriter in an advertising firm. In which section of her cover letter should she include her request for an interview with the employer?

Accepted Answer

A)  Action step
B)  Body
C)  Introduction
D)  Conclusion

Question 5

Which part of a résumé contains a candidate's contact details?

Accepted Answer

A)  Personal information
B)  References
C)  Experience
D)  Optional information

Question 6

Sign Technologies is hiring for a new project. The advertisement says candidates who have worked in specific roles with considerable experience can apply. Which type of skill is Sign Technologies looking for, and how is it beneficial?

Accepted Answer

A)  Job-related; to achieve what is needed in a specific position
B)  Adaptive; to adjust to a variety of situations
C)  Transferable; to establish and maintain relationships
D)  Communication; to speak clearly, listen actively, and solve customer concerns

Question 7

A sales team comprising Lleyton from Australia, Li from China, and Sid, from India were having numerous conflicts and disagreements during the course of a project. Their diverse cultures were acting as a barrier to effective communication, and hampering the team's productivity. In this situation, which types of skills are required to be adopted?

Accepted Answer

A)  Transferable
B)  Job-related
C)  Adaptive
D)  Interview

Question 8

In which stage of an interview does the processing of the interview notes take place?

Accepted Answer

A)  Follow-up
B)  Preparation
C)  Conducting
D)  Closing

Question 9

Rudy is applying for the position of assistant manager in an advertising company. The ad that announced this opening had a set of requirements that candidates must fulfill to apply for the post. This "set of requirements" is called

Accepted Answer

A)  a job description.
B)  an occupational title.
C)  experience.
D)  a reference.

Question 10

What is the first step in the preparation of an information-gathering interview?

Accepted Answer

A)  Identifying the goal
B)  Deciding the procedure
C)  Setting the questions
D)  Selecting the appropriate person

Question 11

After completing the interview, Evangeline processed her interview notes. She reviewed the questions and the interviewee's responses and summarized the key findings. She also took a few minutes to write additional notes. What was Evangeline doing?

Accepted Answer

A)  Following-up
B)  Preparing
C)  Strategizing
D)  Gathering

Question 12

Toward the end of the interview, the candidate asked the interviewer whether she should come back for another interview. By doing so, which step of the interview closing process did the candidate follow?

Accepted Answer

A)  Asking "next step" questions
B)  Expressed her gratitude
C)  Asking for the job
D)  Appreciating the interviewer's time

Question 13

Matthew is looking for a job. Apart from his professional experience, he has done volunteer work for Greenpeace. How should Matthew categorize such additional experiences, and how will it help in his career?

Accepted Answer

A)  Optional information; because it is relevant to his objective and the job.
B)  Education; because it lists for the reader his major, degree, graduation date, and the institution he attended.
C)  Accomplishments; because it lists any awards, honors, offices held, or other leadership responsibilities he may have undertaken.
D)  Career objective; because it gives the reader a quick idea as to what he is seeking from his profession.

Question 14

In which part of a cover letter should you mention the reference to the ad and the newspaper from which you came to know about the job opening?

Accepted Answer

A)  Introduction
B)  Body
C)  Action
D)  Conclusion

Question 15

Antonia, a senior manager, creates a plan to help her team reach its expected targets and deadlines for a new project. But Sharon, one of her team members, seems unable to meet deadlines on a regular basis. When Antonia meets with Sharon and discusses Sharon's inability to meet performance expectations, what type of feedback should Antonia give Sharon?

Accepted Answer

A)  Corrective
B)  Supportive
C)  Sensitive
D)  Negative

Question 16

Which type of skill encompasses a person's analytical reasoning abilities and his or her comfort level at using various technologies?

Accepted Answer

A)  Transferable
B)  Job-related
C)  Adaptive
D)  Interview

Question 17

A firm invites applications from a specific group of candidates who have studied stenography and have expertise in that field. It also requires each applicant to have previously worked as a stenographer for a minimum of two years. Which type of skill is the firm looking for in an applicant?

Accepted Answer

A)  Job-related
B)  Transferrable
C)  Adaptive
D)  Descriptive

Question 18

In an interview Samir was asked questions such as: How did you get into this line of work? Why did you apply for this particular job? What do you like most about your job? What do you like the least about your job? What type of an interview was Samir attending?

Accepted Answer

A)  Information-gathering
B)  Appraisal
C)  Feedback
D)  Analysis

Question 19

Which part of a résumé includes contact details of people who are willing to authenticate a person's character, skills, and abilities?

Accepted Answer

A)  References
B)  Accomplishments
C)  Career objectives
D)  Personal details

Question 20

Which part of a résumé contains the management or supervisory positions assumed by a person?

Accepted Answer

A)  Honors and accomplishments
B)  Optional information and references
C)  Education and experiences
D)  Career objectives and honors

Exam 8: Interview Types