Question 1

HRM is a _______ function that provides assistance in HRM matters to line employees or those directly involved in producing the organization's goods and services.

Accepted Answer

The answer of HRM is a _______ function that provides...

Question 2

Lou, an HR manager, knows there is trouble in the staffing function for which of these reasons?

Accepted Answer

A) There are a large number of minority applicants. 
B) Most applicants are successful on the job. 
C) Retention of new employees is well above the industry average. 
D) There are a large number of qualified applicants. 
E) There are a large number of unqualified applicants.

Question 3

You have been offered a job by a major manufacturer as a campus recruiter for technology positions.Your work will be in which HRM function?

Accepted Answer

A) Training and development 
B) Maintenance 
C) Motivation 
D) Career management 
E) Staffing

Question 4

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 5

Which of the following is NOT true regarding HRM in small business operations?

Accepted Answer

A) The owner-manager is often responsible for performing HRM activities. 
B) Small-business human resource departments are sometimes staffed with a full-time secretary. 
C) The owner-manager does not have to keep current with respect to legal issues because of the small size of the business. 
D) Small-business human resource departments are often staffed with one individual. 
E) Small-business human resource departments must achieve the same goals that a larger department achieves.

Question 6

Albert, a VP for Human Resources, is evaluating the extent to which the hiring and employment practices in his organization are in compliance with federal and state laws.Which type of external influences that impact HRM is Albert is considering?

Accepted Answer

A) Workforce diversity 
B) Community relations 
C) Laws and regulations 
D) Ethics 
E) Labor unions

Question 7

The Hawthorne studies were the work of

Accepted Answer

A) John Hawthorne. 
B) Elton Mayo. 
C) Hugo Munsterberg. 
D) Frederick Taylor. 
E) Mary Parker Follet.

Question 8

Which HR function assumes the role of a change agent to help organization members adjust to changes due to the external environment?

Accepted Answer

A) External Functional Managers 
B) Line manager 
C) Motivation 
D) Training and Development 
E) Compensation and Benefits

Question 9

Jamal, a plant manager in a medium-sized nonunion manufacturing firm, has just "wasted" another day answering employee complaints and questions about job changes necessary due to an organizational change in strategy.He heads home with a briefcase full of the work he had scheduled to do.He wonders if HRM can help and wonders who he should call.The best choice would be:

Accepted Answer

A) Tom, employment manager 
B) Don, employee relations manager 
C) Myrtle, compensation and benefits manager 
D) Mason, training and development manager 
E) Sheila, union grievance avoidance specialist

Question 10

Which of these training and development functions is designed to provide better skills for the current job?

Accepted Answer

A) Career development 
B) Employee development 
C) Employee training 
D) Organization development 
E) Skill qualification

Question 11

Which of the following helps to facilitate the system-wide changes in an organization?

Accepted Answer

A) Career development 
B) Employee development 
C) Communications programs 
D) Employee training 
E) Organization development

Question 12

MATCHING KEY TERMS AND DEFINITIONS
-HRM function concerned with paying employees and administering the benefits package.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 13

Talent management uses __________________ to track and determine effectiveness of hiring efforts.

Accepted Answer

The answer of Talent management uses __________________ to track and...

Question 14

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with seeking and hiring qualified employees.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 15

Salima accepted an overseas assignment from her employer, however, after 30 days, she and her family were not happy.This most likely occurred because HR failed to:

Accepted Answer

A) Arrange for the family pet to join Salima and her family members overseas. 
B) Involve her entire family in the relocation and orientation process prior to departure. 
C) Adjust Salima's compensation and benefits to match those of other employees in the new location. 
D) Provide adequate bi-lingual household help. 
E) Corporate housing was required.

Question 16

Abby is a manager in a toy store.She is screening and evaluating resumes for sales positions in her store.She is very concerned about how to motivate the new worker once they are hired.The primary management function indicated is

Accepted Answer

A) planning. 
B) organizing. 
C) leading. 
D) controlling. 
E) delegating.

Question 17

Planning and controlling are the primary functions of management.

Accepted Answer

A) True 
 B)False

Question 18

Who was an early management theorist and social philosopher who advocated people-oriented organizations?

Accepted Answer

A) Frederic Taylor 
B) Hugo Munsterberg 
C) Mary Parker Follet 
D) Tom Peters 
E) Elton Mayo

Question 19

Outsourcing refers to sharing HRM activities among geographically dispersed divisions.

Accepted Answer

A) True 
 B)False

Question 20

MATCHING KEY TERMS AND DEFINITIONS
-Aligning HR policies and decisions with the organizational strategy and mission.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Exam 1: Functions and Strategy

HRM is a _______ function that provides assistance in HRM matters to line employees or those directly involved in producing the organization's goods and services.

Lou, an HR manager, knows there is trouble in the staffing function for which of these reasons?

You have been offered a job by a major manufacturer as a campus recruiter for technology positions.Your work will be in which HRM function?

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.

Which of the following is NOT true regarding HRM in small business operations?

Albert, a VP for Human Resources, is evaluating the extent to which the hiring and employment practices in his organization are in compliance with federal and state laws.Which type of external influences that impact HRM is Albert is considering?

The Hawthorne studies were the work of

Which HR function assumes the role of a change agent to help organization members adjust to changes due to the external environment?

Which of these training and development functions is designed to provide better skills for the current job?

Which of the following helps to facilitate the system-wide changes in an organization?

MATCHING KEY TERMS AND DEFINITIONS -HRM function concerned with paying employees and administering the benefits package.

Talent management uses __________________ to track and determine effectiveness of hiring efforts.

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with seeking and hiring qualified employees.

Salima accepted an overseas assignment from her employer, however, after 30 days, she and her family were not happy.This most likely occurred because HR failed to:

Abby is a manager in a toy store.She is screening and evaluating resumes for sales positions in her store.She is very concerned about how to motivate the new worker once they are hired.The primary management function indicated is

Planning and controlling are the primary functions of management.

Who was an early management theorist and social philosopher who advocated people-oriented organizations?

Outsourcing refers to sharing HRM activities among geographically dispersed divisions.

MATCHING KEY TERMS AND DEFINITIONS -Aligning HR policies and decisions with the organizational strategy and mission.