Question 1

The ability to manufacture many goods at once is called _____ production.

Accepted Answer

A) general 
B) mass 
C) centralized 
D) open 
E) aggregated

Question 2

A product layout that stays in one place and in which the workers and machinery move to it as needed is called a _____ layout.

Accepted Answer

The answer of A product layout that stays in one...

Question 3

Business process management provides businesses with a unified system of operation.

Accepted Answer

A) True 
 B)False

Question 4

PERT charts differ from critical path method (CPM) in one important way.PERT charts _____, and the CPM does not.

Accepted Answer

A) assign one time to finish each task 
B) are based on the use of quality principles 
C) assign three time estimates for each activity 
D) can be used in service organizations; and CPM cannot 
E) do not help managers locate possible production delays

Question 5

In the production of corn meal for baking, corn is ground.This conversion process is an example of:

Accepted Answer

A) process manufacturing 
B) consumer product conversion 
C) the assembly process 
D) production segregation 
E) product separation

Question 6

_____ is a production technique that uses small, self-contained work stations and has each perform all or most of the tasks necessary to complete a manufacturing order.

Accepted Answer

A) Cellular manufacturing 
B) Robotics 
C) MRP manufacturing 
D) Work station production 
E) Team building

Question 7

Levi Strauss was strongly praised when it announced it was leaving China in 1993 because of the country's poor human rights record.However, China is also an inexpensive place to manufacture clothing, and in spite of its announcement, Levi did not stop making clothing in China.What type of facility location factor was most likely instrumental in Levi deciding to continue operating its facility in China?

Accepted Answer

A) availability of production inputs 
B) proximity to raw materials 
C) nearness to customers 
D) access to transportation 
E) none of the above

Question 8

The letters CAD stand for:

Accepted Answer

A) commercial-art design 
B) centralized art design 
C) competitive ad designer 
D) continuous art documentation 
E) computer-aided design

Question 9

How does materials requirement planning (MRP) differ from enterprise resource planning (ERP)?

Accepted Answer

The answer of How does materials requirement planning (MRP) differ...

Question 10

One way to determine the best inventory levels is to look at three costs.What are they?

Accepted Answer

The answer of One way to determine the best inventory...

Question 11

There are four important decisions that must be made during production planning.What are they?

Accepted Answer

The answer of There are four important decisions that must...

Question 12

Facilities layout is all-important in production lines but it is not important in service-oriented businesses.

Accepted Answer

A) True 
 B)False

Question 13

Staples, the office supply chain, allows its business customers to purchase all of the office supplies they need through the Staples Web site.Businesses that use this service are engaged in:

Accepted Answer

A) e-procurement 
B) computer-assisted buying 
C) Internet purchasing 
D) e-tailing 
E) e-management of inventory

Question 14

What management function is production manager Cedric Stein using when he orders aluminum component parts (bumpers, drive trains, etc.) to be used in the production of Audi cars in Audi's Neckarsulm plant?

Accepted Answer

A) delivery 
B) coordination 
C) materials requirement planning 
D) purchasing 
E) recruitment

Question 15

Which of the following is a current trend in production and operations management?

Accepted Answer

A) flexible manufacturing systems 
B) business process management (BPM) 
C) lean manufacturing 
D) enterprise resource planning 
E) the critical path method (CPM)

Question 16

What kind of layout does NASA use when it is building a spaceship to carry astronauts into orbit around the moon?

Accepted Answer

The answer of What kind of layout does NASA use...

Question 17

_____ uses a computer to design and test new products and modify existing ones.

Accepted Answer

A) Computer-aided manufacturing 
B) Just-in-time design 
C) Flexible manufacturing system 
D) Computer-aided design 
E) Materials resource planning

Question 18

Lumber mills are located near the forests in the Northwest to save shipping costs and to be near their raw material.

Accepted Answer

A) True 
 B)False

Question 19

When an operations manager engages in _____, he or she has purchased raw material or component parts on the Internet.

Accepted Answer

A) e-procurement 
B) computer-assisted buying 
C) Internet purchasing 
D) e-tailing 
E) e-management of inventory

Question 20

What is Six Sigma?

Accepted Answer

A) a quality control process 
B) a method for customizing production scheduling 
C) a technique for routing that eliminates bottlenecks 
D) a type of reverse auction 
E) the method services use to reduce nonessential costs

Exam 10: Achieving World-Class Operations Management

The ability to manufacture many goods at once is called _____ production.

A product layout that stays in one place and in which the workers and machinery move to it as needed is called a _____ layout.

Business process management provides businesses with a unified system of operation.

PERT charts differ from critical path method (CPM) in one important way.PERT charts _____, and the CPM does not.

In the production of corn meal for baking, corn is ground.This conversion process is an example of:

_____ is a production technique that uses small, self-contained work stations and has each perform all or most of the tasks necessary to complete a manufacturing order.

The letters CAD stand for:

How does materials requirement planning (MRP) differ from enterprise resource planning (ERP)?

One way to determine the best inventory levels is to look at three costs.What are they?

There are four important decisions that must be made during production planning.What are they?

Facilities layout is all-important in production lines but it is not important in service-oriented businesses.

Staples, the office supply chain, allows its business customers to purchase all of the office supplies they need through the Staples Web site.Businesses that use this service are engaged in:

What management function is production manager Cedric Stein using when he orders aluminum component parts (bumpers, drive trains, etc.) to be used in the production of Audi cars in Audi's Neckarsulm plant?

Which of the following is a current trend in production and operations management?

What kind of layout does NASA use when it is building a spaceship to carry astronauts into orbit around the moon?

_____ uses a computer to design and test new products and modify existing ones.

Lumber mills are located near the forests in the Northwest to save shipping costs and to be near their raw material.

When an operations manager engages in _____, he or she has purchased raw material or component parts on the Internet.

What is Six Sigma?