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When the Chili Restaurant Chain Was in Financial Trouble, Its

Question 54

Multiple Choice

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.The CEO used _____ to make restaurant managers accountable for cost-cutting measures.


A) substitution
B) delegation of authority
C) transposition
D) job-sharing
E) deputing

Correct Answer:

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