Question 1

_____ guarantees that each employee will have only one direct supervisor.

Accepted Answer

A) Divisional unity 
B) Accountability 
C) Functional unity 
D) Unity of command 
E) Unity of direction

Question 2

List the three basic types of work teams.

Accepted Answer

The answer of List the three basic types of work...

Question 3

Work group cohesiveness can benefit the organization by doing all of the following EXCEPT:

Accepted Answer

A) increased productivity 
B) enhanced worker self-image because of group success 
C) decreased resistance to change 
D) reduced employee turnover 
E) reduced employee absenteeism

Question 4

An organic organization has:

Accepted Answer

A) a relatively high degree of job specialization 
B) centralized decision making 
C) narrow spans of control 
D) a long chain of command 
E) loose departmentalization

Question 5

Gambrinus is a large company that owns and operates the breweries that produce Moosehead Lager, Bridgeport Ale, Pete's Wicked Ale, Corona beer, Trumer Pilsner, and Shiner Bock.Each brewery is run as an independent division and each produces a malt liquor that appeals to a different market.This is an example of departmentalization by:

Accepted Answer

A) customer 
B) size 
C) geography 
D) product 
E) process

Question 6

One of the problems with setting up groups is the strong likelihood for the organization to experience decreased productivity.

Accepted Answer

A) True 
 B)False

Question 7

______ is the legitimate power granted by the organization and acknowledged by the employees.

Accepted Answer

A) Functionalization 
B) Coordination 
C) Cooperation 
D) Centralization 
E) Authority

Question 8

_____ is the complete redesign of business structures and processes in order to improve operations.

Accepted Answer

The answer of _____ is the complete redesign of business...

Question 9

Pharmacie & Upjohn, a pharmaceutical company, uses a functional structure (research, development, manufacturing, and marketing) within each of its three largest major product divisions.This company is an example of a:

Accepted Answer

A) functional organization 
B) product organization 
C) committee structure 
D) networked organization 
E) matrix structure

Question 10

A supervisor engaged in ______ is grouping people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes.

Accepted Answer

A) task design 
B) job enrichment 
C) functionalization 
D) task integration 
E) departmentalization

Question 11

In a _____ organization, lower-level personnel are not given a chance to develop their decision-making and leadership skills.

Accepted Answer

A) centralized 
B) functionally organized 
C) decentralized 
D) hierarchical 
E) subordinated

Question 12

An example of a staff position would be the job of district sales manager with twenty people working for him or her.

Accepted Answer

A) True 
 B)False

Question 13

The informal organization can help the formal organization to achieve its goals.

Accepted Answer

A) True 
 B)False

Question 14

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.The CEO used _____ to make restaurant managers accountable for cost-cutting measures.

Accepted Answer

A) substitution 
B) delegation of authority 
C) transposition 
D) job-sharing 
E) deputing

Question 15

Typical line positions are found in _____ departments.

Accepted Answer

A) production and marketing 
B) human resources and legal 
C) legal and marketing 
D) public relations and marketing 
E) human resources and public relations

Question 16

A mechanistic organization has:

Accepted Answer

A) low job specialization 
B) few levels of management 
C) centralized decision making 
D) a short chain of command 
E) a relatively low degree of job specialization

Question 17

_____ is the degree to which tasks are subdivided into smaller jobs.

Accepted Answer

A) Task subdivision 
B) Functional divisionalization 
C) Specialization 
D) Task-objective division 
E) Task breakdown

Question 18

One of the disadvantages of the matrix structure is:

Accepted Answer

A) inflexibility 
B) inability to use teamwork 
C) reduce performance 
D) lack of cohesiveness 
E) all of the above

Question 19

Decentralization is usually desirable in a company when:

Accepted Answer

A) the firm is very large 
B) the firm is operating in a dynamic environment 
C) employees are willing to take responsibility 
D) the firm is geographically dispersed 
E) any or all of the above conditions occur

Question 20

The quality control engineer at a petrochemical refinery is in a _____ position.

Accepted Answer

A) line 
B) staff 
C) matrix 
D) centralized 
E) indirect power

Exam 7: Designing Organizational Structures

_____ guarantees that each employee will have only one direct supervisor.

List the three basic types of work teams.

Work group cohesiveness can benefit the organization by doing all of the following EXCEPT:

An organic organization has:

One of the problems with setting up groups is the strong likelihood for the organization to experience decreased productivity.

______ is the legitimate power granted by the organization and acknowledged by the employees.

_____ is the complete redesign of business structures and processes in order to improve operations.

Pharmacie & Upjohn, a pharmaceutical company, uses a functional structure (research, development, manufacturing, and marketing) within each of its three largest major product divisions.This company is an example of a:

A supervisor engaged in ______ is grouping people, tasks, and resources into organizational units to facilitate the planning, leading, and control processes.

In a _____ organization, lower-level personnel are not given a chance to develop their decision-making and leadership skills.

An example of a staff position would be the job of district sales manager with twenty people working for him or her.

The informal organization can help the formal organization to achieve its goals.

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.The CEO used _____ to make restaurant managers accountable for cost-cutting measures.

Typical line positions are found in _____ departments.

A mechanistic organization has:

_____ is the degree to which tasks are subdivided into smaller jobs.

One of the disadvantages of the matrix structure is:

Decentralization is usually desirable in a company when:

The quality control engineer at a petrochemical refinery is in a _____ position.