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    Marketing Study Set 3
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    Exam 7: Product,Services,and Brands: Building Customer Value
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    Orienting and Motivating Customer-Contact Employees and Service-Support People to Work
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Orienting and Motivating Customer-Contact Employees and Service-Support People to Work

Question 36

Question 36

True/False

Orienting and motivating customer-contact employees and service-support people to work as a team to provide customer satisfaction is known as social marketing.

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