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    Exam 6: Utilizing Exploratory and Qualitative Research Techniques
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    When a Sales Manager Examines Records of Sales Calls to Determine
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When a Sales Manager Examines Records of Sales Calls to Determine

Question 29

Question 29

Multiple Choice

When a sales manager examines records of sales calls to determine how frequently salespeople make cold calls,he or she is using what type of observational research?


A) Direct
B) Structured
C) Covert
D) Indirect

Correct Answer:

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