Question 1

Job specifications define the jobholder's responsibilities.

Accepted Answer

A) True 
 B)False

Question 2

Businesses that offer employees a(n) _____ give them the option of working a full­time number of hours in less than the standard workweek.

Accepted Answer

A)  extended workweek 
B)  compressed workweek 
C)  flexi­workweek 
D)  four­for­seven option

Question 3

A performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a one­to­one basis. Managers typically compare the subordinates' actual results to expected results.

Accepted Answer

A) True 
 B)False

Question 4

Rose Holcomb is the CEO of Freeman Engineering, a small but growing firm. She believes that the talents and abilities of her company's employees are underutilized and wants to bring someone into the organization who can help her devise more effective human resource strategies. Thus, she has decides to hire her firm's first human resource manager. Rose's decision:

Accepted Answer

A)  will result in better morale but will not help the firm financially. 
B)  will lead to unnecessary expenses, because managers in other functional areas of the business are perfectly capable of performing human resource functions on their own. 
C)  will result in a movement among workers to form a union. 
D)  will boost organizational effectiveness and give the firm a key competitive advantage.

Question 5

The typical selection process for a new hire would include:

Accepted Answer

A)  references and background checks. 
B)  asking the new hire to refer clients of his or her previous organization. 
C)  employee orientation. 
D)  ensuring the new hire performs better than the employee who referred them.

Question 6

Shelly Tiller is a human resource manager at a medium­sized corporation. She has noticed that managers in other departments seldom include her or the other HR managers in their planning efforts. This can likely be attributed to the fact that it is virtually impossible to quantify the financial impact HR functions have on the company's bottom line.

Accepted Answer

A) True 
 B)False

Question 7

A _____ requires managers to give their subordinates formal feedback periodically on a one­to­one basis, typically by comparing actual results to expected results.

Accepted Answer

A)  job analysis 
B)  performance appraisal 
C)  value stream map 
D)  critical path

Question 8

Daryl is a human resource manager at a large corporation. In this position, his sole responsibility is to find ways to minimize his company's total expenditures on labor, including the costs involved in wages, salaries, benefits, recruitment, and training.

Accepted Answer

A) True 
 B)False

Question 9

Job analysis is the examination of specific tasks assigned to a position, independent of who might be holding the job at any specific time.

Accepted Answer

A) True 
 B)False

Question 10

Firms that have seasonal business patterns are less likely to hire contingent workers than firms that have relatively stable employment patterns.

Accepted Answer

A) True 
 B)False

Question 11

Shirley was recently recruited as the HR specialist for a bank. Two weeks later, the accounts receivable clerk, Bonnie, approached her to inform her that she is being sexually harassed during her lunch break. Other employees taking their breaks in the same location and during the same time have started making sexually explicit remarks directed toward her. If Shirley is following the law, she will:

Accepted Answer

A)  hold off this complaint until she is approached by the others as well. 
B)  explain to Bonnie that her complaint will be considered sexual harassment only if the others ask her for sexual favors. 
C)  explain to Bonnie that in order for the complaint to be considered sexual harassment, at least one of the persons she is accusing must be her supervisor, or someone who outranks her at work. 
D)  take proactive steps to address this situation.

Question 12

Which of the following statements is true of employment testing?

Accepted Answer

A)  Employment testing excludes drug testing and physical exams. 
B)  Fortune 500 companies seldom conduct pre­employment drug testing. 
C)  Physical exams are highly regulated by state or federal law. 
D)  Skills testing and personality testing do not carry any legal risk.

Question 13

The Americans with Disabilities Act of 1990 seldom requires employers to make reasonable accommodations for disabled workers to perform their job.

Accepted Answer

A) True 
 B)False

Question 14

Skills testing, personality testing, drug testing, and physical exams are the main categories of employment testing instituted by a large number of companies.

Accepted Answer

A) True 
 B)False

Question 15

The _____ prohibited discrimination in hiring, promotion, and compensation against people with disabilities and required employers to make "reasonable" accommodations for them.

Accepted Answer

A)  Disability Rights Act of 1983 
B)  Occupational Accommodations Act of 1887 
C)  Fair Work Environment Act of 1988 
D)  Americans with Disabilities Act of 1990

Question 16

Describe the pay­for­performance approach to compensation and its impact on employee morale. List some of the common performance pay programs used by companies.

Accepted Answer

The answer of Describe the pay­for­performance approach to compensation and...

Question 17

_____ examines what exactly needs to be done in each position to maximize the effectiveness of the organization­independent of who might be holding each position at any specific time.

Accepted Answer

A)  Job analysis 
B)  Orientation 
C)  Job enrichment 
D)  Task analysis

Question 18

Carlyle Manufacturing Inc. realized that putting inexperienced workers on an assembly line slows down other workers and results in a significant increase in errors and a decline in quality. Which of the following techniques could the company use to give new workers experience using real assembly line machinery without having them actually work on a real assembly line?

Accepted Answer

A)  Apprenticeship programs 
B)  Case study­based training 
C)  Computer­based training 
D)  Vestibule training

Question 19

Compare the pros and cons of internal and external recruitment of human resources.

Accepted Answer

The answer of Compare the pros and cons of internal...

Question 20

Companies that get the most from their people often consider their _____ their biggest investment.

Accepted Answer

A)  top management 
B)  trade unions 
C)  crowdsourcing efforts 
D)  human resources

Exam 15: HRM: Building a Top Quality Workforce

Job specifications define the jobholder's responsibilities.

Businesses that offer employees a(n) _____ give them the option of working a fulltime number of hours in less than the standard workweek.

A performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a onetoone basis. Managers typically compare the subordinates' actual results to expected results.

The typical selection process for a new hire would include:

A _____ requires managers to give their subordinates formal feedback periodically on a onetoone basis, typically by comparing actual results to expected results.

Daryl is a human resource manager at a large corporation. In this position, his sole responsibility is to find ways to minimize his company's total expenditures on labor, including the costs involved in wages, salaries, benefits, recruitment, and training.

Job analysis is the examination of specific tasks assigned to a position, independent of who might be holding the job at any specific time.

Firms that have seasonal business patterns are less likely to hire contingent workers than firms that have relatively stable employment patterns.

Which of the following statements is true of employment testing?

The Americans with Disabilities Act of 1990 seldom requires employers to make reasonable accommodations for disabled workers to perform their job.

Skills testing, personality testing, drug testing, and physical exams are the main categories of employment testing instituted by a large number of companies.

The _____ prohibited discrimination in hiring, promotion, and compensation against people with disabilities and required employers to make "reasonable" accommodations for them.

Describe the payforperformance approach to compensation and its impact on employee morale. List some of the common performance pay programs used by companies.

_____ examines what exactly needs to be done in each position to maximize the effectiveness of the organizationindependent of who might be holding each position at any specific time.

Compare the pros and cons of internal and external recruitment of human resources.

Companies that get the most from their people often consider their _____ their biggest investment.

Exam 15: HRM: Building a Top Quality Workforce

Job specifications define the jobholder's responsibilities.

Businesses that offer employees a(n) _____ give them the option of working a full­time number of hours in less than the standard workweek.

A performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a one­to­one basis. Managers typically compare the subordinates' actual results to expected results.

The typical selection process for a new hire would include:

A _____ requires managers to give their subordinates formal feedback periodically on a one­to­one basis, typically by comparing actual results to expected results.

Daryl is a human resource manager at a large corporation. In this position, his sole responsibility is to find ways to minimize his company's total expenditures on labor, including the costs involved in wages, salaries, benefits, recruitment, and training.

Job analysis is the examination of specific tasks assigned to a position, independent of who might be holding the job at any specific time.

Firms that have seasonal business patterns are less likely to hire contingent workers than firms that have relatively stable employment patterns.

Which of the following statements is true of employment testing?

The Americans with Disabilities Act of 1990 seldom requires employers to make reasonable accommodations for disabled workers to perform their job.

Skills testing, personality testing, drug testing, and physical exams are the main categories of employment testing instituted by a large number of companies.

The _____ prohibited discrimination in hiring, promotion, and compensation against people with disabilities and required employers to make "reasonable" accommodations for them.

Describe the pay­for­performance approach to compensation and its impact on employee morale. List some of the common performance pay programs used by companies.

_____ examines what exactly needs to be done in each position to maximize the effectiveness of the organization­independent of who might be holding each position at any specific time.

Compare the pros and cons of internal and external recruitment of human resources.

Companies that get the most from their people often consider their _____ their biggest investment.

Businesses that offer employees a(n) _____ give them the option of working a fulltime number of hours in less than the standard workweek.

A performance appraisal is a formal feedback process that requires managers to give their subordinates feedback on a onetoone basis. Managers typically compare the subordinates' actual results to expected results.

A _____ requires managers to give their subordinates formal feedback periodically on a onetoone basis, typically by comparing actual results to expected results.

Describe the payforperformance approach to compensation and its impact on employee morale. List some of the common performance pay programs used by companies.

_____ examines what exactly needs to be done in each position to maximize the effectiveness of the organizationindependent of who might be holding each position at any specific time.