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    Exam 5: Business Communication: Creating Delivering Messages That Matter
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    If the Audience Is Likely to Respond Negatively to a Written
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If the Audience Is Likely to Respond Negatively to a Written

Question 140

Question 140

True/False

If the audience is likely to respond negatively to a written message, a good strategy is to begin the message with a brief discussion of the rationale for the message before presenting the bottom line.

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