When the World's Biggest Manufacturer of Locks Looked at Its

Multiple Choice

When the world's biggest manufacturer of locks looked at its employee composition, it discovered that its workers were either of ages over 50 or under 30. This age difference brought conflicts on important decisions which the company identified as a threat to its growth. _____ was needed to get these two groups to respect each other's work abilities.

A) discrimination heterogeneity
B) social integration
C) organizational plurality
D) acculturation
E) an integrative locus of control