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    Operations Management
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    Exam 10: Managing Customer and Work Flows
  5. Question
    Consistent Mediocrity Is Most Often Associated with Which Capacity Management
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Consistent Mediocrity Is Most Often Associated with Which Capacity Management

Question 48

Question 48

Multiple Choice

Consistent mediocrity is most often associated with which capacity management technique?


A) Cross-training employees
B) Overbooking
C) Self-service
D) Capacity sharing

Correct Answer:

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