Multiple Choice
For a single server, single queue system with an arrival rate of 12 customers per hour and a service rate of 20 customers per hour, what is the probability of zero customers in the system (to two decimal places) ?
A) 1.67
B) 0.60
C) 0.40
D) Cannot be determined from the information given
Correct Answer:

Verified
Correct Answer:
Verified
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