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    Exam 1: Operations Management, Processes, and Supply Chain Management
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    Poorly Provided Service Experiences Tend to Be _______ Correctable Than
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Poorly Provided Service Experiences Tend to Be _______ Correctable Than

Question 119

Question 119

Multiple Choice

Poorly provided service experiences tend to be _______ correctable than a defective, manufactured product.


A) neither more nor less
B) more
C) less
D) far more

Correct Answer:

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