Question 1

______ can help restore the dignity of victims and promote healing.

Accepted Answer

A)  Correspondence 
B)  Thankfulness 
C)  Prayer 
D)  Apologies

Question 2

Which of the following is not a component of the definition for workplace spirituality?

Accepted Answer

A)  community 
B)  inner life 
C)  endurance 
D)  meaningful work

Question 3

Evil as ______ is often based on technology and logic.

Accepted Answer

A)  ordinary 
B)  idealism 
C)  bureaucracy 
D)  choice

Question 4

Bringing warring groups together begins with ______.

Accepted Answer

A)  rejecting revenge in favor of restraint 
B)  empathy for the enemies' humanity 
C)  commitment to restore the broken relationship 
D)  recalling the past and rendering a judgment

Question 5

The first phase of the four-stage model of forgiveness is ______, a victim may initially deny that a problem exists.

Accepted Answer

A)  decision 
B)  uncovering 
C)  work 
D)  deepening

Question 6

Which of the following is not one of the strands of forgiveness as noted in Shriver's analogy of a cable?

Accepted Answer

A)  moral truth 
B)  empathy 
C)  forbearance 
D)  compassion

Question 7

The positive outcomes of forgiving are experienced in the deepening phase of the forgiveness process.

Accepted Answer

A) True 
 B)False

Question 8

In order for warring groups to reconcile, both parties must acknowledge that one or both caused injury.

Accepted Answer

A) True 
 B)False

Question 9

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

Accepted Answer

A)  acceptance 
B)  denial 
C)  decision 
D)  deception

Question 10

A number of scholars argue that we become good or evil through a series of small, incremental decisions.

Accepted Answer

A) True 
 B)False

Question 11

______ is confidence in the character and truthfulness of the organization and its representatives.

Accepted Answer

A)  Humility 
B)  Integrity 
C)  Trust 
D)  Care

Question 12

In the ______, aggression provokes retaliation which in turn provokes further aggression.

Accepted Answer

A)  cycle of deception 
B)  cycle of despair 
C)  cycle of evil 
D)  cycle of denial

Question 13

Religion and spirituality are interchangeable terms.

Accepted Answer

A) True 
 B)False

Question 14

To forgive, we must forget past wrongs and move on.

Accepted Answer

A) True 
 B)False

Question 15

More and more academics are studying the link between spiritual values and practices and organizational performance.

Accepted Answer

A) True 
 B)False

Question 16

Many ______ (pseudo or inauthentic) come up short.

Accepted Answer

A)  correspondence 
B)  thankful words 
C)  prayers 
D)  apologies

Question 17

Which of the following is true of forgiveness?

Accepted Answer

A)  offered only when the offender repents 
B)  forgets the past to move forward 
C)  strives to be emotionally neutral 
D)  takes place over an extended period of time

Exam 4: Combating Evil

______ can help restore the dignity of victims and promote healing.

Which of the following is not a component of the definition for workplace spirituality?

Evil as ______ is often based on technology and logic.

Bringing warring groups together begins with ______.

The first phase of the four-stage model of forgiveness is ______, a victim may initially deny that a problem exists.

Which of the following is not one of the strands of forgiveness as noted in Shriver's analogy of a cable?

The positive outcomes of forgiving are experienced in the deepening phase of the forgiveness process.

In order for warring groups to reconcile, both parties must acknowledge that one or both caused injury.

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

A number of scholars argue that we become good or evil through a series of small, incremental decisions.

______ is confidence in the character and truthfulness of the organization and its representatives.

In the ______, aggression provokes retaliation which in turn provokes further aggression.

Religion and spirituality are interchangeable terms.

To forgive, we must forget past wrongs and move on.

More and more academics are studying the link between spiritual values and practices and organizational performance.

Many ______ (pseudo or inauthentic) come up short.

Which of the following is true of forgiveness?