Question 1

__________________are members of the generation that's grown up using computers, the Web, and social network sites as a normal, integrated part of their lives.

Accepted Answer

Digital natives

Question 2

Virtual teams and remote work have advantages but no known disadvantages over face-to-face teams and showing up at an office.

Accepted Answer

A) True 
 B)False  False

Question 3

All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

Accepted Answer

A)   Database administrator
B)   Web site designers
C)   Network security advisor
D)   Editors/writers
E)   Social media specialists D

Question 4

__________________is an advantage of virtual teams where members in different parts of the world can cooperate to get work done faster due to time zone differences. Teams can upload their results every evening and another distant team can download those files immediately, in what is the start of their day.

Accepted Answer

The answer of __________________is an advantage of virtual teams where...

Question 5

Managers in today's global, virtual workforce must rethink how they break from traditional methods of managing, particularly in the all of the following ways EXCEPT:

Accepted Answer

A)   Hiring new employees
B)   Evaluating an employee's contribution to a team and the company
C)   Creating individual-based rewards and compensation policies
D)   Setting strategic objectives
E)   Supervising employees

Question 6

Employees may resist a change in IS by: denying that the system is up and running, trying to convince others it has no value, refusing to use the system, and/or _________ the system by distorting or altering inputs.

Accepted Answer

The answer of Employees may resist a change in IS...

Question 7

Team members who are _______________ and prefer to do several activities at one time may want to have IM or VOIP available to them so that they can communicate with their colleagues and still work on other tasks.

Accepted Answer

A)   bichronous
B)   monochronous
C)   asynchronous
D)   synchronous
E)   polychronous

Question 8

The traditional approach uses subjective observation while the digital approach involves ____________.

Accepted Answer

The answer of The traditional approach uses subjective observation while...

Question 9

The Internet greatly enhances collaboration.

Accepted Answer

A) True 
 B)False

Question 10

Match the factor driving the use of telecommuting with its effect.
 $\begin{array}{|l|l|}
\hline\begin{array}{l}
\text { Shift to } \
\text { knowledge-based } \
\text { work }
\end{array} & \begin{array}{l}
\text { Removes the requirement to perform work at } \
\text { a specific location. }
\end{array} \
\hline \begin{array}{l}
\text { Changing } \
\text { demographics and } \
\text { lifestyle } \
\text { preferences }
\end{array} & \begin{array}{l}
\text { Provides worker's with geographic and time- } \
\text { shifting flexibility. }
\end{array} \
\hline \text { Reliance on Web } & \begin{array}{l}
\text { Provides workers with the ability to stay } \
\text { connected to co-workers and customers }
\end{array} \
\hline \text { Energy concerns } & \begin{array}{l}
\text { Reduces the costs of commuting and } \
\text { maintaining office space, and can reduce } \
\text { travel. }
\end{array} \
\hline \text { New technologies } & \begin{array}{l}
\text { Makes working remotely practical and cost } \
\text { effective. }
\end{array} \
\hline
\end{array}$

Accepted Answer

The answer of Match the factor driving the use of...

Question 11

Match the technology with its classification.
 $$\begin{array} { | l | l | } 
\hline \text { Skype } & \text { Voice over Intermet Protocol (VoIP) } \
\hline \text { Wikipedia } & \text { Wiki } \
\hline \text { SharePoirt } & \text { Groupware } \
\hline \text { FTP } & \text { File Trarsfer } \
\hline \text { Facebook } & \text { Social networking site } \
\hline
\end{array}$$

Accepted Answer

The answer of Match the technology with its classification.
 \[\begin{array}...

Question 12

How have hiring practices been impacted by IT?

Accepted Answer

The answer of How have hiring practices been impacted by...

Question 13

The concept of "jobs" is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:

Accepted Answer

A)   What work will be performed?
B)   Who is going to do the work?
C)   Where will the work be performed?
D)   When will the work be performed?
E)   Who will develop the IS?

Question 14

Teams operate in one of four ways, which are represented by combinations of two dimensions: "place" vs "time," and each dimension is either "same" or "different."

Accepted Answer

A) True 
 B)False

Question 15

IT has altered employees and the way they work by doing all of the following EXCEPT:

Accepted Answer

A)   Creating new types of jobs
B)   Greatly changing day-to-day tasks
C)   Supporting new ways to manage talent
D)   Needing more technically knowledgeable individuals
E)   Providing distinct lines between work and play

Question 16

Lewin's change model to gain acceptance of new technology is based on 3 stages. Order the stages based on the stage a manager would seek to achieve 1^st and so on. $$\begin{array} { | l | l | } \hline \text { 1st } & \text { Unfreezing } \ \hline \text { 2nd } & \text { Charnging } \ \hline \text { 3rd } & \text { Refreezing } \ \hline \end{array}$$

Accepted Answer

The answer of Lewin's change model to gain acceptance of...

Question 17

The life cycle of a virtual team consists of 5 phases. List these phases in the order they occur in the life cycle.
 $$\begin{array} { | l | l | } 
\hline 1 ^ { \text {st } } & \text { Preparation } \
\hline 2 ^ { \text {nd } } & \text { Lanuch } \
\hline 3 ^ { \text {rd } } & \text { Perfornarnce marnagenent } \
\hline 4 ^ { \text {th } } & \text { Team development } \
\hline 5 ^ { \text {th } } & \text { Disbarnding } \
\hline
\end{array}$$

Accepted Answer

The answer of The life cycle of a virtual team...

Question 18

Describe the advantages and disadvantages the use of robots present in the workplace.

Accepted Answer

The answer of Describe the advantages and disadvantages the use...

Question 19

According to Thomas Friedman, collaboration is the way that small companies can "act big" and flourish in today's flat world.

Accepted Answer

A) True 
 B)False

Question 20

Today's IT increases the effectiveness of workers, particularly with the use of both ________ tools and collaboration tools.

Accepted Answer

The answer of Today's IT increases the effectiveness of workers,...

Exam 5: Digital Systems and the Design of Work

__________________are members of the generation that's grown up using computers, the Web, and social network sites as a normal, integrated part of their lives.

Virtual teams and remote work have advantages but no known disadvantages over face-to-face teams and showing up at an office.

All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

Managers in today's global, virtual workforce must rethink how they break from traditional methods of managing, particularly in the all of the following ways EXCEPT:

Employees may resist a change in IS by: denying that the system is up and running, trying to convince others it has no value, refusing to use the system, and/or _________ the system by distorting or altering inputs.

Team members who are _______________ and prefer to do several activities at one time may want to have IM or VOIP available to them so that they can communicate with their colleagues and still work on other tasks.

The traditional approach uses subjective observation while the digital approach involves ____________.

The Internet greatly enhances collaboration.

How have hiring practices been impacted by IT?

The concept of "jobs" is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:

Teams operate in one of four ways, which are represented by combinations of two dimensions: "place" vs "time," and each dimension is either "same" or "different."

IT has altered employees and the way they work by doing all of the following EXCEPT:

Describe the advantages and disadvantages the use of robots present in the workplace.

According to Thomas Friedman, collaboration is the way that small companies can "act big" and flourish in today's flat world.

Today's IT increases the effectiveness of workers, particularly with the use of both ________ tools and collaboration tools.