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    Exam 4: Developing service products: core and supplementary service elements
  5. Question
    What Levitt Called 'The Total Product Concept' Consists of All
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What Levitt Called 'The Total Product Concept' Consists of All

Question 19

Question 19

Multiple Choice

What Levitt called 'the total product concept' consists of all of the following EXCEPT:


A) supplementary product
B) core product
C) expected product
D) augmented product
E) potential product

Correct Answer:

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