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    Exam 4: Developing service products: core and supplementary service elements
  5. Question
    Characteristics Such as a High Degree of Personal Interaction and Customisation
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Characteristics Such as a High Degree of Personal Interaction and Customisation

Question 70

Question 70

True/False

Characteristics such as a high degree of personal interaction and customisation and low labour intensity would indicate that the description 'service shop' is correct.

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