Multiple Choice
Which of the following is a method which cannot be used to create alternative demand for otherwise wasted capacity?
A) Use capacity for service differential
B) Reward your best customers and build loyalty
C) Customer and channel development
D) Reward employees
E) Segment the potential wasted capacity
Correct Answer:
Verified
Correct Answer:
Verified
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Q18: The most essential component in developing a
Q19: Customers are likely to perceive deterioration in
Q20: In situations where the public requires assistance
Q21: Which of the following may NOT be
Q23: Which of the following methods can help
Q24: Taking no action and leaving demand to
Q25: Which of the following is NOT one
Q26: All of the following actions can help
Q27: Managing waiting lines and reducing the customer