Multiple Choice
All of the following are typical components of the 'Flower of Service' EXCEPT:
A) order taking
B) billing
C) payment
D) consultation
E) market research
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q23: Customer perceptions of responsiveness are directly influenced
Q24: Customer service is not always consistent with
Q25: To be able to monitor standards, broad
Q26: Why are service firms today adding technology
Q27: A major future challenge for service organisations
Q29: All of the following are methods to
Q30: Good internal monitoring systems are necessary when:<br>A)service
Q31: A service that is capacity constrained needs
Q32: Which of the following is the most
Q33: There is now ample evidence that _