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    Exam 11: Managing the customer service function
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    For Which of the Following Services Would It Be Difficult
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For Which of the Following Services Would It Be Difficult

Question 51

Question 51

Multiple Choice

For which of the following services would it be difficult to develop key performance indicators?


A) Retailing
B) Retail banking
C) Financial planning
D) Airlines
E) Hotels

Correct Answer:

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