Multiple Choice
Which of the following is NOT a potential disadvantage of using subcontractors?
A) The service provider loses control over quality.
B) The service provider may fail to capture valuable marketing information.
C) The subcontractor may provide fast, good quality responses.
D) The subcontractor may actively promote competitive brands.
E) The service provider may lose information about customer service calls.
Correct Answer:

Verified
Correct Answer:
Verified
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