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    Exam 13: Managing relationships and building loyalty
  5. Question
    Which of the Following Strategies Could Be Used to Retain
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Which of the Following Strategies Could Be Used to Retain

Question 74

Question 74

Multiple Choice

Which of the following strategies could be used to retain customers?


A) Reduce churn drivers
B) Build in switching barriers
C) Offer lower prices
D) Create loyalty bonds
E) a, b and d

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