menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Services Marketing
  4. Exam
    Exam 14: Handling customer complaints and managing service recovery
  5. Question
    It Is Important to Realise That the Organisation Needs to Address
Solved

It Is Important to Realise That the Organisation Needs to Address

Question 29

Question 29

True/False

It is important to realise that the organisation needs to address the anger of the customer as well as the specific issue.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q24: Which of the following is NOT part

Q25: Which of the following is NOT one

Q26: When customers are embarrassed, they know the

Q27: Creating effective service recovery programs must be

Q28: How do fishbone diagrams help managers improve

Q30: Studies have found that the majority of

Q31: It has been suggested that companies should

Q32: Research conducted by SOCAP suggests that higher

Q33: Which of the following is an example

Q34: A restaurant that wants to improve service

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines