Salma, the Operations Manager, and Chang, the Human Resource Manager

Multiple Choice

Salma, the operations manager, and Chang, the human resource manager, argue over the allocation of targets, objectives, and resources among the leaders of different teams in their firm. Salma and Chang are likely to be involved in a(n) _____.

A) emotional conflict
B) functional conflict
C) dysfunctional conflict
D) lose-lose conflict
E) substantive conflict