Sujata Works for RLB Financial Services, a Mortgage Company

Multiple Choice

Sujata works for RLB financial services, a mortgage company. The company has opened a new branch in a developing country and Sujata has been assigned the task of identifying all kinds of risks the company might face in that country. She identifies several possible events such as political unrest, ethnic riots, and natural calamities that would endanger the business continuity of the organization. She makes plans to deal with each of these events. Sujata is involved in the process of _____.

A) scenario planning
B) performance appraisal
C) contingency planning
D) benchmarking
E) zero-based budgeting