Question 1

Special-purpose simulation software is specially built to run specific applications and may have provisions in manufacturing models to allow for specifying the number of workcenters, their descriptions, arrival rates, and even batch sizes.

Accepted Answer

A) True 
 B)False

Question 2

Buying a ticket for a college football game where there are multiple windows at which to buy the ticket features which type of queuing system line structure?

Accepted Answer

A)  Single channel, single phase 
B)  Single channel, multiphase 
C)  Multichannel, single phase 
D)  Multichannel, multiphase 
E)  None of these choices are correct.

Question 3

Gas stations, loading docks, and parking lots have infinite potential length of lines for their respective queuing systems.

Accepted Answer

A) True 
 B)False

Question 4

Waiting line formulas generally specify service rate as the capacity of the server in number of units per time period.

Accepted Answer

A) True 
 B)False

Question 5

The demand on a hospital's emergency medical services is considered a controllable arrival pattern of the calling population.

Accepted Answer

A) True 
 B)False

Question 6

In a waiting line situation, multiple lines occur only when there are multiple servers.

Accepted Answer

A) True 
 B)False

Question 7

Machine breakdown and repair in a 12-machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns?

Accepted Answer

A)  Single channel, single phase 
B)  Single channel, multiphase 
C)  Multichannel, single phase 
D)  Multichannel, multiphase 
E)  None of these choices are correct.

Question 8

Which of the following queue disciplines is discussed in the textbook?

Accepted Answer

A)  Emergencies first 
B)  Garner-Whitten formula 
C)  Newest customer first 
D)  Patient customers last 
E)  None of these choices are correct.

Question 9

A car wash is an example of a single-channel, multiphase queuing system.

Accepted Answer

A) True 
 B)False

Question 10

The term "queue discipline" involves the art of controlling surly and unruly customers who have become irritated by waiting.

Accepted Answer

A) True 
 B)False

Question 11

This Excel function always returns a number between negative and positive five.

Accepted Answer

A)  NORMAL(−5,5) 
B)  RANDOM(−5,5) 
C)  RANDBETWEEN(−5,5) 
D)  RAND(−5,5) 
E)  RAND()*5

Question 12

The rules of selection for a queue have a relatively minor impact on its overall performance.

Accepted Answer

A) True 
 B)False

Question 13

Best customer last is a queue discipline discussed in the textbook.

Accepted Answer

A) True 
 B)False

Question 14

There is one major practical problem in using any queuing discipline: ensuring that customers know and follow the rule.

Accepted Answer

A) True 
 B)False

Question 15

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

Accepted Answer

A) True 
 B)False

Question 16

Simulation models can be classified as continuous or discrete.

Accepted Answer

A) True 
 B)False

Question 17

Arrival characteristics in a queuing problem analysis include the length of the queue.

Accepted Answer

A) True 
 B)False

Exam 10: Waiting Line Analysis and Simulation

Special-purpose simulation software is specially built to run specific applications and may have provisions in manufacturing models to allow for specifying the number of workcenters, their descriptions, arrival rates, and even batch sizes.

Buying a ticket for a college football game where there are multiple windows at which to buy the ticket features which type of queuing system line structure?

Gas stations, loading docks, and parking lots have infinite potential length of lines for their respective queuing systems.

Waiting line formulas generally specify service rate as the capacity of the server in number of units per time period.

The demand on a hospital's emergency medical services is considered a controllable arrival pattern of the calling population.

In a waiting line situation, multiple lines occur only when there are multiple servers.

Machine breakdown and repair in a 12-machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns?

Which of the following queue disciplines is discussed in the textbook?

A car wash is an example of a single-channel, multiphase queuing system.

The term "queue discipline" involves the art of controlling surly and unruly customers who have become irritated by waiting.

This Excel function always returns a number between negative and positive five.

The rules of selection for a queue have a relatively minor impact on its overall performance.

Best customer last is a queue discipline discussed in the textbook.

There is one major practical problem in using any queuing discipline: ensuring that customers know and follow the rule.

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

Simulation models can be classified as continuous or discrete.

Arrival characteristics in a queuing problem analysis include the length of the queue.