Question 1

Span of control refers to

Accepted Answer

A) how many people are on a company's board of directors. 
B) the legitimate right to make decisions and to tell other people what to do. 
C) the top management team, which typically includes the CEO and president. 
D) the role of the executive staff in ensuring that firm activities meet stakeholders' goals. 
E) the number of individuals reporting directly to a manager or supervisor.

Question 2

A disadvantage of the matrix structure is that

Accepted Answer

A) employees may lack loyalty to the company as a whole. 
B) resource utilization tends to be inefficient. 
C) communication on complex assignments is hampered. 
D) additional time is required for meetings and coordination. 
E) a single head has to oversee multiple divisions.

Question 3

Several top executives at Cogswell Integrated Systems are part of the corporation's board and are called ________ directors.

Accepted Answer

A) operational 
B) surrogate 
C) cooperating 
D) authoritative 
E) inside

Question 4

Prior to going on vacation for two weeks, Dirk Rothstein, Division Manager, assembled his management team and said, "In my absence, Marianne will serve as acting Division Manager. I know that all of you department managers will give Marianne your full support." Afterwards, in a one-on-one meeting with Marianne, Dirk told her that he was giving her all that she needed to manage in his absence, except for

Accepted Answer

A) authority to chair the next managers' meeting. 
B) time to do the job. 
C) budget to do the job. 
D) authority to discipline another department head. 
E) authority to oversee production.

Question 5

Terri Blackstone, CEO of Xlnt Products, decides to reorganize her firm into a(n)________ organization. In this approach, Xlnt Products will flexibly and collaboratively work with other independent, mostly single-function firms to provide a desired good or service.

Accepted Answer

A) matrix 
B) network 
C) divisional 
D) functional 
E) organic

Question 6

PowerSounds Inc. is a manufacturer of audio equipment. The corporation has production, marketing, accounting, and finance departments. They have a department that makes speakers, turntables, and accessories for professional DJs, and a department that produces equipment for home use. Marlena works in the production department manufacturing speaker components. She reports to the production manager and her project manager. Emmanuel works in the accounting department and also manages public relations. The organization requires all the employees to wear the corporation's T-shirt as part of the uniform. There are also specific procedures that the employees must follow while manufacturing the instruments. PowerSounds Inc. utilizes the ________ departmentalization structure.

Accepted Answer

A) divisional 
B) process 
C) geographic 
D) virtual 
E) matrix

Question 7

Discuss the functional organization structure. What are its advantages and disadvantages? What is its future?

Accepted Answer

The answer of Discuss the functional organization structure. What are...

Question 8

Generally speaking, ________ organizations are decentralized.

Accepted Answer

A) staff 
B) flat 
C) diverse 
D) vertical 
E) line

Question 9

An aspect of an organization's internal environment created by job specialization and division of labor is

Accepted Answer

A) integration. 
B) coordination. 
C) differentiation. 
D) concentration. 
E) diversification.

Question 10

Even though the production department and advertising departments have completely different tasks, they must work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch. The degree to which they do this is known as

Accepted Answer

A) differentiation. 
B) concentration. 
C) span of control. 
D) unity of command. 
E) integration.

Question 11

The first step in effective delegation is to

Accepted Answer

A) select the person to delegate to. 
B) define the goal of the task to be delegated. 
C) provide the resources to do the task. 
D) check on the status of the work. 
E) explain the means of achieving the goal.

Question 12

Stylish Fitness, a worldwide leader in athletic apparel products, operates divisions in North America, South America, Europe, and Asia-Pacific. Each division is managed independently and has its own line and staff departments to better align with

Accepted Answer

A) geographies. 
B) functions. 
C) matrix lines. 
D) customer. 
E) product.

Question 13

Andre is a new product designer for a restaurant supply company. Andre therefore works in a ________ department.

Accepted Answer

A) staff 
B) line 
C) functional 
D) matrix 
E) service

Question 14

Northwestern Networking Solutions has its global headquarters in Minneapolis, where companywide departments, such as marketing, accounting, and research, are housed. Northwestern is thus a divisional organization.

Accepted Answer

A) True 
 B)False

Question 15

Jose delegates an important project to Andrea, but he tells her that he expects regular reports and that he will take over the work if she falls behind or does not produce quality results. This is an example of

Accepted Answer

A) hierarchy. 
B) authority. 
C) subordination. 
D) differentiation. 
E) accountability.

Question 16

An organization chart shows

Accepted Answer

A) the reporting structure in the organization. 
B) the number of people who should be supervised. 
C) how decisions are made at the departmental level. 
D) which products appeal to particular groups of customers. 
E) how the organization will interact with the external environment.

Question 17

An organization in which lower-level managers make important decisions is a(n)________ organization.

Accepted Answer

A) decentralized 
B) horizontal 
C) vertical 
D) informal 
E) centralized

Question 18

The chief executive officer and chief financial officer of the Blue Willow Food Service Corporation must personally certify that the company's financial statements are accurate. This is an example of corporate governance in action.

Accepted Answer

A) True 
 B)False

Question 19

Stockholders are individuals or other entities who

Accepted Answer

A) run the company because they are owners. 
B) have no stake in the company. 
C) receive timely information about the company. 
D) are rarely directly involved in managing the company. 
E) have no say over the company's governance.

Question 20

When Sally, a frontline manager, asked her subordinate, Justin, to invite a client to a charity function, Justin forgot to do so. When the company president asked Sally why the client was not present at the charity function, Sally explained why. In this scenario, who is responsible for the failure?

Accepted Answer

A) The client is responsible. 
B) Sally is responsible because, as manager, she delegated the task to Justin. 
C) The president is responsible because he hired Sally. 
D) Sally is not responsible for Justin's failure, and she can now confidently move on to other responsibilities. 
E) Justin is solely responsible for his failure.

Exam 8: Organization Structure

Span of control refers to

A disadvantage of the matrix structure is that

Several top executives at Cogswell Integrated Systems are part of the corporation's board and are called ________ directors.

Terri Blackstone, CEO of Xlnt Products, decides to reorganize her firm into a(n) ________ organization. In this approach, Xlnt Products will flexibly and collaboratively work with other independent, mostly single-function firms to provide a desired good or service.

Discuss the functional organization structure. What are its advantages and disadvantages? What is its future?

Generally speaking, ________ organizations are decentralized.

An aspect of an organization's internal environment created by job specialization and division of labor is

Even though the production department and advertising departments have completely different tasks, they must work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch. The degree to which they do this is known as

The first step in effective delegation is to

Stylish Fitness, a worldwide leader in athletic apparel products, operates divisions in North America, South America, Europe, and Asia-Pacific. Each division is managed independently and has its own line and staff departments to better align with

Andre is a new product designer for a restaurant supply company. Andre therefore works in a ________ department.

Northwestern Networking Solutions has its global headquarters in Minneapolis, where companywide departments, such as marketing, accounting, and research, are housed. Northwestern is thus a divisional organization.

Jose delegates an important project to Andrea, but he tells her that he expects regular reports and that he will take over the work if she falls behind or does not produce quality results. This is an example of

An organization chart shows

An organization in which lower-level managers make important decisions is a(n) ________ organization.

The chief executive officer and chief financial officer of the Blue Willow Food Service Corporation must personally certify that the company's financial statements are accurate. This is an example of corporate governance in action.

Stockholders are individuals or other entities who

When Sally, a frontline manager, asked her subordinate, Justin, to invite a client to a charity function, Justin forgot to do so. When the company president asked Sally why the client was not present at the charity function, Sally explained why. In this scenario, who is responsible for the failure?