Multiple Choice
The term reflection, as it relates to listening skills, refers to a technique that involves
A) telling the other person what you believe he or she should have said.
B) placing a greater emphasis on talking than listening.
C) highly effective one-way communication.
D) stating back to the other person what you think he or she is saying.
E) filtering the message to hear what you want to hear.
Correct Answer:

Verified
Correct Answer:
Verified
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