Grace Is a Manager in a Medical Office

Multiple Choice

Grace is a manager in a medical office. It seems that every year when she evaluates employees for wage increases, Kevin and Taneesha always receive raises, while most other employees do not. The other employees accuse Grace of having favorites, and believe Kevin and Trisha are unfairly rewarded. Grace feels Kevin and Taneesha deserve their raises, and that she makes that determination based on facts, not on whom she favors. How can Grace best convince her other employees that she is being fair in her determinations?

A) pick a different person at random each year to receive a raise
B) post the criteria she will use to determine raise recipients at the beginning of each year
C) explain that raises will be determined by a new process that will be kept secret from everyone
D) disqualify Kevin and Taneesha from receiving raises for the next three years
E) post the criteria she used to determine raises after recipients are announced