Question 1

Describe the key differences between procedure-based information work and knowledge-based information work.

Accepted Answer

Procedure-based information work consists of high volume, low cost (per transaction) and well-understood activities. The focus is on efficiency of data handling. Knowledge-based information work consists of low volume, high cost (per transaction), and ill-structured activities. The focus is on results achieved by handling concepts rather than data.

Question 2

Briefly describe how the Web has changed the term data.

Accepted Answer

The Web has broadened the term data to include objects such as photos, film clips, maps, graphics, animation, and audio.

Question 3

Which of the following is a major data issue?

Accepted Answer

A)   compliance with the need to verify financial data.
B)   protecting data from those who should not see it
C)   safeguarding customer data
D)   All of the above D

Question 4

A web of relationships surrounding one or two companies is known as a(n):

Accepted Answer

A)   e-enablement network.
B)   ecosystem.
C)   e-commerce transaction.
D)   None of the above

Question 5

The term data has come to mean content.

Accepted Answer

A) True 
 B)False

Question 6

Briefly describe how outsourcing and strategic alliances have impacted IS organizations.

Accepted Answer

The answer of Briefly describe how outsourcing and strategic alliances...

Question 7

Business ecosystems:

Accepted Answer

A)   are stable business environments.
B)   work best in a hierarchical, centralized command structure.
C)   involve relationships with one or a few companies.
D)   Both A and C

Question 8

Discuss how the emergence of the Internet economy has affected the global market place.

Accepted Answer

The answer of Discuss how the emergence of the Internet...

Question 9

E-business is limited to electronic activity conducted over the Internet.

Accepted Answer

A) True 
 B)False

Question 10

Procedure-based activities are primarily handled by managers and executives and require sophisticated information systems for support.

Accepted Answer

A) True 
 B)False

Question 11

How IT is used depends on the ________ surrounding the organization that uses it.

Accepted Answer

A)   infrastructure
B)   competitive forces
C)   environment
D)   Both A and C

Question 12

Data Security is a business issue and does not typically involve the information systems organization.

Accepted Answer

A) True 
 B)False

Question 13

The convergence of previously separate technologies such as computers, telephones/telecom/cable TV, contribute to the increased importance and complexity of IT.

Accepted Answer

A) True 
 B)False

Question 14

Organizations are attempting to create a new work environment that incorporates:

Accepted Answer

A)   slower business cycles.
B)   an electronic foundation.
C)   greater emphasis on hierarchical management.
D)   None of the above

Question 15

Procedure-based activities are characterized by:

Accepted Answer

A)   low volume of transactions.
B)   focus on effectiveness.
C)   well-structured procedures.
D)   All of the above

Question 16

Hierarchical management structures in business are no longer optimal because hierarchical management structures cannot cope with rapid change.

Accepted Answer

A) True 
 B)False

Question 17

If an organization has e-enabled its business it is:

Accepted Answer

A)   expanding its brick-and-mortar operations.
B)   integrating the Internet into how it works.
C)   offering goods and services internationally.
D)   All of the above

Question 18

Worknets are formal groups that are required to share collective knowledge.

Accepted Answer

A) True 
 B)False

Question 19

There has been a significant shift in recent years from system integration to application delivery.

Accepted Answer

A) True 
 B)False

Question 20

One of the significant changes in IT governance is the shift to a centralized IS executive decision making process.

Accepted Answer

A) True 
 B)False

Exam 1: Information Systems Management in the Global Economy

Describe the key differences between procedure-based information work and knowledge-based information work.

Briefly describe how the Web has changed the term data.

Which of the following is a major data issue?

A web of relationships surrounding one or two companies is known as a(n) :

The term data has come to mean content.

Briefly describe how outsourcing and strategic alliances have impacted IS organizations.

Business ecosystems:

Discuss how the emergence of the Internet economy has affected the global market place.

E-business is limited to electronic activity conducted over the Internet.

Procedure-based activities are primarily handled by managers and executives and require sophisticated information systems for support.

How IT is used depends on the ________ surrounding the organization that uses it.

Data Security is a business issue and does not typically involve the information systems organization.

The convergence of previously separate technologies such as computers, telephones/telecom/cable TV, contribute to the increased importance and complexity of IT.

Organizations are attempting to create a new work environment that incorporates:

Procedure-based activities are characterized by:

Hierarchical management structures in business are no longer optimal because hierarchical management structures cannot cope with rapid change.

If an organization has e-enabled its business it is:

Worknets are formal groups that are required to share collective knowledge.

There has been a significant shift in recent years from system integration to application delivery.

One of the significant changes in IT governance is the shift to a centralized IS executive decision making process.