Multiple Choice
Robinson Inc., a manufacturer of smartphones, focuses on moving from its one set of strategic plans to another by increasingly engaging itself with customer services. It feels that it is important to increase the quality of products to increase and retain its customer base. Which of the following phases of organizational change is exemplified in this case?
A) Unfreezing
B) Hard triangle
C) Changing
D) Refreezing
Correct Answer:
Verified
Correct Answer:
Verified
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