Zeal Inc Launches a New Software Application

Multiple Choice

Zeal Inc. launches a new software application. The application doesn't offer any new features but is cheap compared to others in the market. However, because of its low price, customers benefit from network effects. The application often crashes due to bugs in the software. Which of the following is likely to be true in this case?

A) Zeal's new product is an example of customization.
B) The users of the product can contact other users for queries.
C) Zeal's new product is likely to be considered reliable although not convenient.
D) The customers are likely to purchase it for the unique job the product does.