Multiple Choice
Which of the following is a guideline for providing reasons for bad news in a negative news message that uses the indirect approach?
A) Use "company policy" as the reason most of the time.
B) Start with the most negative points first and move forward to increasingly positive ones.
C) Present your reasons in a clearly apologetic tone.
D) Provide enough detail for the audience to understand your reasons.
Correct Answer:

Verified
Correct Answer:
Verified
Q46: Describe the direct and indirect approaches to
Q103: A negative message using the _ approach
Q104: In which of the following situations is
Q105: Which of the following is a guideline
Q106: You should use the _ approach to
Q109: You're never under any obligation to provide
Q110: An apology in business communications means admitting
Q111: What is an example of a sincere
Q112: The purpose of using the indirect approach
Q113: When a bad-news message gives the bad