Multiple Choice
In the close of your routine message making claims or requesting actions, you should ________.
A) politely request specific action
B) apologize for the inconvenience caused
C) warn the reader of the consequences of inaction
D) give a complete and specific explanation of the details of the claim
Correct Answer:
Verified
Correct Answer:
Verified
Q4: Which of the following is TRUE about
Q5: Which of the following is a strategy
Q6: When making claims or requesting adjustments, you
Q7: Requests for recommendations and references are routine,
Q8: When making a routine request, the body
Q10: The opening of a request for information
Q11: When stating your routine request upfront, you
Q12: In most messages making a claim or
Q13: The above message is likely to be
Q14: Routine replies and positive messages should close