Multiple Choice
Routine replies and positive messages should close with ________.
A) a sincere apology for the trouble caused
B) an expression of appreciation or goodwill
C) a detailed explanation of the request
D) a mention of the consequences of non-compliance
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q9: In the close of your routine message
Q10: The opening of a request for information
Q11: When stating your routine request upfront, you
Q12: In most messages making a claim or
Q13: The above message is likely to be
Q15: If you have mildly negative information to
Q16: Which of the following is a pointer
Q17: When writing routine requests, your message should
Q18: Unsolicited informative messages are common and should
Q19: The body of a request for information