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  3. Study Set
    Business Communication Essentials Study Set 3
  4. Exam
    Exam 7: Writing Routine and Positive Messages
  5. Question
    When Responding to a Claim When Your Company Is at Fault
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When Responding to a Claim When Your Company Is at Fault

Question 2

Question 2

True/False

When responding to a claim when your company is at fault, you should not take or assign personal responsibility for setting matters straight.

Correct Answer:

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