Glenn Is a New Salesperson Who Recently Attended a Seminar

Multiple Choice

Glenn is a new salesperson who recently attended a seminar on improving listening.As a result of what Glenn learned at the seminar, he is actively trying to hear what the prospect is saying.Unfortunately, Glenn didn't get the whole point because he isn't making the effort to understand the prospect's intent.At what level of listening is Glenn functioning?

A) marginal listening
B) routine listening
C) borderline listening
D) evaluative listening
E) peripheral listening