Which of the Following Statements About Feedback Is True

Multiple Choice

Which of the following statements about feedback is true?

A) It may be appropriate to use questions that obtain feedback that is negative.
B) If a salesperson fails to notice the feedback signals being sent by a prospect, then feedback has still occurred.
C) In planning your presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
D) It is never appropriate to use questions that obtain positive feedback.
E) Feedback has to be verbal.