Studies Have Found That Customers Are Typically Ready to Make

Multiple Choice

Studies have found that customers are typically ready to make a purchase decision well before salespeople attempt to close the sale. Salespeople can learn when to close the sale by

A) listening to customers and paying attention to their body language.
B) keeping accurate records regarding how long it took to close sales in the past.
C) asking sales personnel to estimate the average time before customers are ready to close.
D) using the same selling process for all customers.
E) monitoring and mimicking the closing process used by their sales managers.