Barb Overheard an Unpleasant Encounter Between the Manager of the Paint

Multiple Choice

Barb overheard an unpleasant encounter between the manager of the paint store where she works and a sales rep who sells a well-known line of paint products. The rep insisted that his products should be more prominently displayed. The manager had other plans and told him so, and the conversation turned into a loud argument. What Barb observed was an example of

A) sales tactics.
B) channel conflict.
C) retail strategy tension.
D) passive aggressive behavior.
E) a failure of EDI processes.