When Ken Began Helping His Aunt Rita with Her Finances

Multiple Choice

When Ken began helping his Aunt Rita with her finances, he discovered his aunt was still renting a rotary-dial telephone from the phone company. Aunt Rita had paid thousands of dollars in rental fees over the past 40 years. Aunt Rita is a(n) ________ in the diffusion of innovation process for telephones.

A) innovator
B) laggard
C) late majority
D) early majority
E) early adopter